#1 17-08-2013 01:21 am


Current and Recent Issues

01-10-2017 - eBay Not Collecting

  • Issue: Not collecting from eBay new seller hub

  • Fixing: Please see here for details

02-09-2017 - Not Matching Records To PDF

  • Issue: Latest V3.3 beta not matching PDF labels to records

  • Fixed: Latest version has been fixed - download here

21-08-2017 - Amazon not updating

  • Issue: Amazon not updating sales

  • Fixed: Added to the new beta V3.3 - download here

10-07-2017 - Cannot collect from eBay

  • Issue : eBay are testing new Seller Hub pages

  • Fixed: Added to the new beta V3.3 - download here

01-06-2017 - Cannot connect to Translation Service

04-05-2017 - Amazon country is Afghanistan

  • Issue: Country is showing as Afghanistan

  • Fixed: Please click here to download the update, then you will need to recollect your incorrect sales

22-01-2017 - Logged Out on ChannelAdvisor

  • Issue: 'You are not logged in' when collecting from ChannelAdvisor

  • Status: This has been fixed click here to download the update

20-01-2017 - Logging out during collect or update

  • Issue: This is an amazon issue that seems to be intermittent.

  • Status: There is nothing we can do about this, it may be due to amazon updating servers. The only solution is to cancel the collect/update, save the records already processed, login and collect/update again.

Last edited by Andrew (20-01-2017 02:05 pm)


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