Packing Partner V3

#1 04-05-2017 07:10 am

Thingimijigs
Member

Amazon Orders coming off wiht CN22 and Afghanistan

Help!!!

Please can you give something a kick - this morning all our Amazon orders are coming off with CN22, Phone numbers and Afghanistan as the country (at the bottom of the address)

I have tried on the different computers (aimco is not linked on them), in case it was a setting going funny, - but it is on all of them,

We normally have the phone number for countries like Israel, and I know the CN22 will be coming off because of the country Afghanistan - but why is that country appearing on the bottom of all orders?

thanks
Rachael

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#2 04-05-2017 07:15 am

Thingimijigs
Member

Re: Amazon Orders coming off wiht CN22 and Afghanistan

I have checked and it is not doing it on ebay at all

Amazon Europe - is putting phone / AFGHANISTAN & CN22 on all orders

Amazon USA - Is putting phone / UNItED STATES at bottom of all addresses (after the normal address has finished)

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#3 04-05-2017 07:30 am

ukpackagingsuppliers
Member

Re: Amazon Orders coming off wiht CN22 and Afghanistan

We are the same here, no VAT displayed either.

Please resolve ASAP, thanks

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#4 04-05-2017 07:36 am

oztwo
Member

Re: Amazon Orders coming off wiht CN22 and Afghanistan

It has happened to all my orders too. I have telephone number and Afghanistan at the end of each address. Please help, thank you.

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#5 04-05-2017 08:10 am

lh
Member

Re: Amazon Orders coming off wiht CN22 and Afghanistan

same with us, when we do a .csv export for eBay and amazon orders, the column that normally displays the postcode (in excel) is  showing phone number instead.  postcode has been bumped to column to the left or missing completely.  ebay orders are exporting fine, just the amazon ones with the issue.  country showing as Afghanistan.
had to manually add in 100+ postcodes into the .csv file this morning so not ideal!

Last edited by lh (04-05-2017 08:18 am)

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#6 04-05-2017 08:51 am

Andrew
Admin

Re: Amazon Orders coming off wiht CN22 and Afghanistan

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#7 04-05-2017 09:23 am

lh
Member

Re: Amazon Orders coming off wiht CN22 and Afghanistan

Super service as always Andrew, new update working perfectly.
Thanks

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#8 04-05-2017 10:31 am

jackthehat
Member

Re: Amazon Orders coming off wiht CN22 and Afghanistan

Amazon orders to the Isle of Man are not affected by this problem. I'm sure that'll put everyone at ease.

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