Packing Partner V3

#1 11-08-2017 09:18 am

nickhobbs
Member

"The Shipping Address Is Confidential" downloaded as Afghanistan

I found an FBA order with the address recorded in Seller Central as (shown exactly between the quotes):

"The Shipping Address Is Confidential
Country: United Kingdom"

However PP downloaded this as Afghanistan.

I was unaware that an address could be confidential, so it has confused PP, defaulting to Afghanistan as the first in the list.

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#2 11-08-2017 09:20 am

nickhobbs
Member

Re: "The Shipping Address Is Confidential" downloaded as Afghanistan

FYI

"The Shipping Address Is Confidential" gets recorded in PP as the Name.

"Country: United Kingdom" gets recorded in PP as the Post Code.

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#3 11-08-2017 09:25 am

Andrew
Admin

Re: "The Shipping Address Is Confidential" downloaded as Afghanistan

Never seen this before, but not sure what we can do about it.
I could make it an invalid address error, but then it wouldn't collect.

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#4 11-08-2017 08:15 pm

nickhobbs
Member

Re: "The Shipping Address Is Confidential" downloaded as Afghanistan

Don't worry about it. I've never seen this before and it only applies to FBA orders somehow where a customer can hide their address so it is not a big deal and I can fix the address. Just wanted to make you aware of this. 

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#5 11-08-2017 08:26 pm

Andrew
Admin

Re: "The Shipping Address Is Confidential" downloaded as Afghanistan

OK, thanks. I've had a think about this since, and it could be a fixable error that we have in the new version. Let me know if that is needed.

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