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When purchasing Royal Mail labels in Amazon for seller fulfilled prime, I buy the labels in bulk and save them as a PDF on my desktop. When I import the batches of labels into PP, a few of them are always missing. For example, if I have a PDF file containing 10 labels, PP will say it is importing 10 labels but only 7 or 8 will actually be collected and transferred to the relevant records.
I have tried updating PP to the latest version but it has made no difference.
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Amazon have a real mix of labels in their files, so they are probably ones we haven't seen.
Can you Email us a sample, as we'd need to look at it here.
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Thanks. Email sent.
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