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#1 14-05-2019 10:54 am

TradingMadeEasy
Member

Weird Question marks at the end of every product title thats imported

Got a issue with a ? at the end of every product title. Example2pac & Notorious BIG Thug Life Hip Hop Wallet

Anyone have a solution or seen this before?

Jay

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#2 14-05-2019 11:01 am

Ben
Support

Re: Weird Question marks at the end of every product title thats imported

Hi Jay,

Thanks for the post.

That sounds like a character encoding issue. Can you confirm which channel the sales are coming from? You mentioned imported, are these sales being imported via CSV?

If it's a sale coming via Express, please could you email us an example order number and we can check server side.

Thanks

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#3 14-05-2019 11:18 am

TradingMadeEasy
Member

Re: Weird Question marks at the end of every product title thats imported

Hi Ben

They are coming from Amazon. Not from CSV. Order number for example on express is 204-1919009-2182718

Thanks
Jay

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