Latest update for all users:
Our offices are closed from Monday 23rd December until Fri 3rd January.
We will be monitoring emails, so if you have any urgent issues please Email Us
Express Collect Server Status
Issue: eBay servers are running slowly
Status: Orders should start coming through
Issue: Server showing accounts as expired
Status: Fixed, please Email us if you are having any additional issues
Issue: eBay sales are not being marked despatched
Status: All sales should have now been despatched on eBay. If you have sales in Failed status in the Express tab, you can either mark them completed, or send for despatch again which should also clear them into Completed status. Both options available from right-click menu, when in the Failed view of Express.
Issue: Amazon have revoked user's private developer tokens
Status: User will need to change to using our developer tokens, please Email us for directions on how to do that.
Issue: Express Server behind on gathering
Fixed: All accounts should now be up to date