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#1 12-06-2019 11:44 pm

Shoebob1
Member

Ebay not collecting orders

Hi,

When I try to collect an order from ebay it says no orders.?

thanks

James

 

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#2 13-06-2019 07:20 am

BStamps
Member

Re: Ebay not collecting orders

Not working for me either.  Try to collect: "No sales selected, select all on this page?"  Yes/No
Select Yes, and just keeps popping up.

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#3 13-06-2019 08:16 am

jackthehat
Member

Re: Ebay not collecting orders

Same here. Please help guys :-)

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#4 13-06-2019 08:23 am

jackthehat
Member

Re: Ebay not collecting orders

If you're desperate, I've just discovered that if you click on "View Record" for each individual order you can collect those orders one at a time. Not ideal, but at least it works. 

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#5 13-06-2019 09:12 am

Ben
Support

Re: Ebay not collecting orders

Thanks for the posts, we are looking into this problem with priority. Please see the following page which we will update as soon as possible.

Current issues page

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#6 13-06-2019 01:06 pm

Pandaspatch
Member

Re: Ebay not collecting orders

Hi, thanks for sorting this problem quickly. We went back to the old version of awaiting dispatch page as directed after the first fix didn't work this morning but now that is fixed how do we go back to the new version, the link has gone?

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#7 19-06-2019 10:35 am

antsevo
Member

Re: Ebay not collecting orders

I also have the same problem... How do we go back to the new version as there appears to be no link...

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