InstallContactSupport

#1 11-01-2020 03:30 pm

andypand
Member
andypand

Express Server Not Collecting All Orders

As of Sat 11/01/20 2:30 GMT  PP Express server is not collecting all records.

On both Amazon & eBay sales channels there are blocks of orders that are not being collected by the Express server

Eg. On Amazon UK no orders collected from -

10/01/20 22:07 GMT until 11/01/20 7:56 GMT then collecting orders resumed until 11/01/20 10:20 GMT 

... no further orders collected for the last 3 hours or so.




 

Offline

#2 11-01-2020 05:03 pm

Luke
Member
Luke

Re: Express Server Not Collecting All Orders

Having the same problems! 

some are not collecting at all then blocks of orders are 

Express server has been very slow downloading new orders for about 4 or 5 days for us 

 

Offline

#3 12-01-2020 10:53 am

Ben
Support
Ben

Re: Express Server Not Collecting All Orders

Thanks for the posts. We applied some large updates over the last 2 days which did cause delays. This has all been completed, apologies for any inconvenience. If you have any concerns please let us know.

Offline

Board footer

Powered by FluxBB