#1 04-02-2020 02:21 pm

Simply NikNaks
Simply NikNaks

Ship Extra codes incorrect for Taiwan

I have just had an order for Taiwan that I wanted to send Tracked

The ShipExtra info gives me XS - International Signed (there is no XT or XTS)

I have a Shipping Rule setup to create a Click and Drop order for International Signed (Service code MP5)

However, when I uploaded to Click and Drop it said the Signed for option is not available for that country. I have had to manually amend the order to International Tracked (Service code MP1)

Can the Ship Extra info for Taiwan be changed to remove XS and put in XT?


#2 04-02-2020 05:22 pm


Re: Ship Extra codes incorrect for Taiwan

Thanks for reporting that, we'll change it in the next release.


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