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#1 01-08-2021 03:04 pm

Andy
Member
Andy

Creating carrier labels using Print assist not working

Hi guys, my Royal Mail labels are hanging on the Waiting for Click & Drop Desktop prompt. I'm using Print Assist and C&D desktop to create RM labels. Come back off a week holiday and started to get packing my orders today and no labels are being created. I've updated to the latest PP version.

My C&D Desktop app history shows:

"StatusImport summary file no longer exists, or cannot be read"
 Thanks guys

Last edited by Andy (01-08-2021 03:20 pm)

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#2 03-08-2021 12:15 pm

Ben
Support
Ben

Re: Creating carrier labels using Print assist not working

Thanks for the post. That's a bit unusual. We'll look into it and will likely arrange remote connection with you to investigate.

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