Latest update for all users:
Our offices are closed from Monday 23rd December until Fri 3rd January.
We will be monitoring emails, so if you have any urgent issues please Email Us
AiMCo software only holds minimal information on our customers, which is NEVER shared with anyone.
We may contact you by email only, about updates or information relevant to our Software and services.
Please contact Ben Norris, (firstname.lastname@example.org) if you have any concerns or need any information on the data AiMCo software holds.
Our server keeps your login email address only, it does not keep your forum password.
This will only be stored as a cookie on your browser, if you tick the box 'keep me logged in'.
We only hold the email address and serial number that you used when registering our software.
We only hold copies of invoices, and payments details that are required by law.
Your data held in Packing Partner
Packing Partner only keeps passwords and credentials, on the PC you entered them into.
It is encrypted when saved on that PC. It may not always be encrypted when be used to login to a site or service.
It will only be sent unencrypted, if the server you are using, does not accept encrypted login details.
Your customer data on Packing Partner
The Packing Partner Program holds details of your customer orders, on the PC where it is installed.
They are available from that PC and any others that you have synced with it, through Packing Partner.
The data is not easily accessed from disc but it is not encrypted.
Customer data can be deleted from Packing Partner using the Records menu in the Records Tab
Your customer data on Express Collect
Our server only keeps your customer sales data for a maximum of 28 days, after which is it deleted.
It is encrypted when gathering from the sales channel, and when downloading to Packing Partner.
Your customer data for fixing issues
Sometimes it may be necessary to take copies of your customer data, to find and fix issues.
The data is never permanently stored anywhere else, or used for any other purpose.