Just a minor one, on recent versions of PP, manually created orders are no longer being removed from the shipped view when marked as despatched, so I am having to remove them manually, can this be fixed?
Thanks Tony, we'll have a look at that.
I'm not seeing that here, can you try updating again from here:
and let us know if it's still an issue.
Still the same I'm afraid. After looking in the orders tab it seems this started for me on the 29th April probably after an update. In the orders tab most of the orders since that date still have a red box around them after pressing update, even the odd one that does turn green is still not removed from the Records shipped tab?
Anything else I can try?
I think we did have a bug back then that may have caused this, but it shouldn't affect newly created orders.
Go to Tools>Options>System>Data Folder
In the _data folder, create a copy of previous.records
In the _orders folder, create a copy of current.orders
Go to the Orders Tab>All Orders, select and transfer the orders
Click No when asked to resend records
That will keep your old status, then resync the orders to the records.
if it doesn't work, please Email us a contact number so we can connect and have a look.
Thanks, I will try that, but after making copies of those files, do I need to delete the originals?How do I resync the orders to the records?
Don't delete the originals, they are needed. The copies are in case of an issue.
Those are all the steps you need, the last two steps will do the resync.