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#1 30-01-2020 12:25 pm

ThingimijigsRach
Member
ThingimijigsRach

after 3.5 update

after updating to v3.5 I still can not update sales on ebay 

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#2 30-01-2020 12:33 pm

jackthehat
Member
jackthehat

Re: after 3.5 update

Same problem here. PP not uploading tracking numbers or marking orders as despatched on eBay.
HOWEVER, I then restarted my computer, opened PP and the eBay records it said couldn't be updated are all magically updated without me having to try despatching them again!

Last edited by jackthehat (30-01-2020 12:35 pm)

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#3 30-01-2020 03:29 pm

Andrew
Admin
Andrew

Re: after 3.5 update

eBay have made several changes in the last few days, which is why you are seeing these issues.
As you say, it looks like the sales do update, but Packing Partner doesn't recognise that.
We are fixing this issue at the moment, but for now, if you Mark as Despatched again, I would assume that will work.
 

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#4 31-01-2020 06:29 pm

PJK
Member
PJK

Re: after 3.5 update

Same problem here, they are updating on ebay but not within PP. I have tried marking as shipped again but they still remain under the records tab as 'shipped'.

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#5 31-01-2020 09:32 pm

Ben
Support
Ben

Re: after 3.5 update

Thanks for the post. We've released an update to fix this behaviour, please see here:

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