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LearningCurves

Member
LearningCurves

Multi-line Amazon Orders Incorrectly Importing

PP Version : 1.7.28.1
IE Version : 10.0.9200.16688

Multiple line Amazon orders are not importing correctly - With blank item titles, incorrect quanitites and some incorrect item titles

Have emailed support, but just want to be sure that it isn't just us.

Andrew

Admin
Andrew

Re: Multi-line Amazon Orders Incorrectly Importing

This should be fixed now, please see here

LearningCurves

Member
LearningCurves

Re: Multi-line Amazon Orders Incorrectly Importing

Thankyou for taking time from your holiday to take a look Andrew - Much appreciated. 

Am I correct in saying that the problem was not to do with the lookup tables? As some of the names/line orders were messed up too. ie:

Order 1 for
1x ItemA
3x ItemB

were coming in as
1x ItemB
3x *Blank*

Andrew

Admin
Andrew

Re: Multi-line Amazon Orders Incorrectly Importing

I'm not sure, you may have more than one issue.

They are likely to be related though, as some titles weren't collecting at all on Amazon.

I would suggest clearing the cache from Tools>Options>System>Clear Cache, the try collecting again.

Andrew