Announcement

ThingimijigsRach

Member
ThingimijigsRach

Cannot Collect Amazon USA

hi, 

I am getting an error message trying to collect Amazon USA saying critical errors, no currency, no address, no invoice.?

ThingimijigsRach

Member
ThingimijigsRach

Re: Cannot Collect Amazon USA

hi, 

Is there any update on this as I have to get my Amazon off for the postie - I can get all the other amazons off , just not USA

Andrew

Admin
Andrew

Re: Cannot Collect Amazon USA

Not seeing any issue here.

Amazon did an update a few weeks ago, that maybe has only just got to you

Please try updating; Install (aimcosoftware.co.uk)
 

ThingimijigsRach

Member
ThingimijigsRach

Re: Cannot Collect Amazon USA

Cheers, 

I had already upgraded to the latest version, and that did not make a difference - what did make a difference, strangely (and noticed by accident), if I log into Amazon UK and use the filter button at the top, - I cannot get the orders off it shows the error, however, if I open a new tab and log into amazon.com - then I can get the orders off without the error, 

(almost like the old days when the Amazon's did not talk to each other), 

However, even though I can collect the orders on Amazon USA it will not let me despatch them in the system no matter which Amazon I log in through, so I am despatching manually,  - which means the number of orders to "despatch" on Amazon USA are building up in Packing partner (even when I click mark unselected records as complete) - how do I get rid of those orders?

Last edited by ThingimijigsRach (17-11-2020 07:54 am)