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#1 01-03-2021 09:25 am

ThingimijigsRach
Member
ThingimijigsRach

Cannot get any Royal Mail labels - Anyone else struggling?

I think this appears to be a Royal Mail issue rather than packing partner - but I cannot get any labels at all in the click and drop system, 

It is all imported correctly etc, and goes to generate a label, and then just says "Sorry, we were unable to generate your paperwork. Please quote reference 'c8f3e494' if contacting us for help.



it will let me produce one label if I only click on one -but not all the orders, I can't sit and produce a label one at a time and import into PP we will be here all flippen day, 

Anyone else got this issue

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#2 01-03-2021 12:06 pm

Andrew
Admin
Andrew

Re: Cannot get any Royal Mail labels - Anyone else struggling?

As you say, likely to be C&D as we don't have any control over their pages.
We've not had any other reports, so maybe contact C&D.

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