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#1 02-06-2022 07:28 am

a2zfasteners27@gmail.com
Member
a2zfasteners27@gmail.com

eBay sales records not collecting error "No Sales Selected. Select all

I am trying to collect sales records but getting error "No Sales Selected. Select all of this page?". Selecting all order does not work either. 

I have tried updating API credentials and still getting the same error when collecting.

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#2 02-06-2022 08:00 am

mwilson1972
Member
mwilson1972

Re: eBay sales records not collecting error "No Sales Selected. Select all

i am having the same issue
 

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#3 02-06-2022 08:24 am

Callumbo20
Member
Callumbo20

Re: eBay sales records not collecting error "No Sales Selected. Select all

Me too! 
Just when you think you`ll get finished early today! 

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#4 02-06-2022 09:30 am

Royal_Automotive
Member
Royal_Automotive

Re: eBay sales records not collecting error "No Sales Selected. Select all

Same issue here, was hoping to get a head start on the bank holiday madness.

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#5 02-06-2022 09:40 am

Shoebob1
Member
Shoebob1

Re: eBay sales records not collecting error "No Sales Selected. Select all

Same here, nightmare

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#6 02-06-2022 10:21 am

markieju
Member
markieju

Re: eBay sales records not collecting error "No Sales Selected. Select all

I have also got the same problem today, it says 'no sales selected', when they are actually selected

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#7 02-06-2022 12:21 pm

Andrew
Admin
Andrew

Re: eBay sales records not collecting error "No Sales Selected. Select all

Just having a look at this now, will post here when we have more information.

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#8 08-06-2022 09:15 am

GlynT
Member
GlynT

Re: eBay sales records not collecting error "No Sales Selected. Select all

This morning I am getting 'error connecting to ebay API expired'
Already downloaded update 245 last week
 

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#9 08-06-2022 10:19 am

Chrissii
Support
Chrissii

Re: eBay sales records not collecting error "No Sales Selected. Select all

Hi GlynT, please can you renew your eBay Token.

  • In Packing Partner, go to Tools>Credentials

  • Click onto your eBay account section

  • click Renew on the toolbar at the top of the window.

Any further issues, please let us know. Thanks.

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#10 08-06-2022 10:45 am

GlynT
Member
GlynT

Re: eBay sales records not collecting error "No Sales Selected. Select all

Did that. Still no joy.

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#11 08-06-2022 02:04 pm

Ben
Admin
Ben

Re: eBay sales records not collecting error "No Sales Selected. Select all

Please can you select the eBay account in Credentials, and then click Remove. Check for any more instances of the same account in Credentials, and remove them also. Press Save on the Credentials window.

Now go back to Credentials and click Create>Ebay API, follow the process to re-add the credential. This should resolve it but if any issues please let us know.
 

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#12 08-06-2022 02:36 pm

GlynT
Member
GlynT

Re: eBay sales records not collecting error "No Sales Selected. Select all

That has worked - thank you

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