Download Installer

ThingimijigsRach

Member
ThingimijigsRach

Changing Return Address Royal Mail

hi, We have moved warehouse, and I am struggling to change the return address on the royal mail label. 

I have changed this in the Click and drop, but am I missing something else as the old address is still being pulled through?

Thanks

Rach

Chrissii

Support
Chrissii

Re: Changing Return Address Royal Mail

Thank you for your post.

Unless buying RM labels via our Amazon Buy Shipping integration, the return address is set within Click and Drop. Add the address, if necessary, in Settings>Company Address. Then in Settings>Trading Names, choose the address in the Return address menu.  If using PP to get RM labels via the Amazon Buy Shipping integration, change the Shipper details (Options).

Many thanks.

ThingimijigsRach

Member
ThingimijigsRach

Re: Changing Return Address Royal Mail

Thanks, it was the bit in options I had missed, should be all working now