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#1 24-05-2014 07:47 am

vinny
Member
vinny

Orders wont collect from channel advisor

Hi Andrew,

Have staff in this am to pick pack, but cannot pull any orders in from Channel advisor.

Getting the error messages

~~No Valid Address, No Buyer ID, No Sale ID, Invalid Date, No Total

This happening for every order.

Help got staff twiddling thumbs, have tried updating etc, but makes no difference.

cheers

vinny
 

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#2 24-05-2014 08:09 am

vinny
Member
vinny

Re: Orders wont collect from channel advisor

Also getting this when I try to print an invoice.~~
Server Error in '/' Application.Index was outside the bounds of the array.
  Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.IndexOutOfRangeException: Index was outside the bounds of the array.Source Error:
 An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. Stack Trace: [IndexOutOfRangeException: Index was outside the bounds of the array.]
   System.Collections.Generic.Enumerator.MoveNext() +88
   ChannelAdvisor.Order.Invoice.InvoiceRepository.GetCustomFields() +619
   ChannelAdvisor.Order.Invoice.Renderer.BuildCustomFieldsDisplay(DataRow invoiceRow) +418
   ChannelAdvisor.Order.Invoice.Renderer.HandleHeaderTags(Dictionary`2 context, DataRow invoiceRow, String lineItemsHtml, Hashtable vatRates) +2427
   ChannelAdvisor.Order.Invoice.Renderer.BuildLineItemContext(DataRow invoiceRow) +58
   ChannelAdvisor.Order.Invoice.Renderer.BuildLineItemsDisplay(String lineItemTemplate, DataRow invoiceRows) +93
   ChannelAdvisor.Order.Invoice.Renderer.Render() +670
   ChannelAdvisor.Order.Invoice.Renderer.Render(String invoiceIDs) +285
   ChannelAdvisor.Order.Invoice.Renderer.Render(List`1 invoiceIDs) +56
   ChannelAdvisor.Web.Complete.Sales.Controllers.OrdersController.StreamPrintPreviewForOrders(List`1 invoiceIds) +553
   ChannelAdvisor.Web.Complete.Sales.Controllers.OrdersController.PrintPreview(List`1 invoiceIds, Nullable`1 dataKey) +497
   lambda_method(Closure , ControllerBase , Object ) +155
   System.Web.Mvc.ActionMethodDispatcher.Execute(ControllerBase controller, Object parameters) +17
   System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters) +199
   System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters) +27
   System.Web.Mvc.Async.<>c__DisplayClass42.<BeginInvokeSynchronousActionMethod>b__41() +28
   System.Web.Mvc.Async.<>c__DisplayClass8`1.<BeginSynchronous>b__7(IAsyncResult _) +12
   System.Web.Mvc.Async.WrappedAsyncResult`1.End() +50
   System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethod(IAsyncResult asyncResult) +45
   System.Web.Mvc.Async.<>c__DisplayClass39.<BeginInvokeActionMethodWithFilters>b__33() +59
   System.Web.Mvc.Async.<>c__DisplayClass4f.<InvokeActionMethodFilterAsynchronously>b__49() +240
   System.Web.Mvc.Async.<>c__DisplayClass4f.<InvokeActionMethodFilterAsynchronously>b__49() +240
   System.Web.Mvc.Async.<>c__DisplayClass4f.<InvokeActionMethodFilterAsynchronously>b__49() +240
   System.Web.Mvc.Async.<>c__DisplayClass37.<BeginInvokeActionMethodWithFilters>b__36(IAsyncResult asyncResult) +12
   System.Web.Mvc.Async.WrappedAsyncResult`1.End() +50
   System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethodWithFilters(IAsyncResult asyncResult) +47
   System.Web.Mvc.Async.<>c__DisplayClass2a.<BeginInvokeAction>b__20() +24
   System.Web.Mvc.Async.<>c__DisplayClass25.<BeginInvokeAction>b__22(IAsyncResult asyncResult) +128
   System.Web.Mvc.Async.WrappedAsyncResult`1.End() +50
   System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult) +42
   System.Web.Mvc.<>c__DisplayClass1d.<BeginExecuteCore>b__18(IAsyncResult asyncResult) +14
   System.Web.Mvc.Async.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar) +25
   System.Web.Mvc.Async.WrappedAsyncResult`1.End() +55
   System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult) +58
   System.Web.Mvc.Async.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar) +25
   System.Web.Mvc.Async.WrappedAsyncResult`1.End() +55
   System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult) +46
   System.Web.Mvc.Controller.System.Web.Mvc.Async.IAsyncController.EndExecute(IAsyncResult asyncResult) +10
   System.Web.Mvc.<>c__DisplayClass8.<BeginProcessRequest>b__3(IAsyncResult asyncResult) +28
   System.Web.Mvc.Async.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar) +25
   System.Web.Mvc.Async.WrappedAsyncResult`1.End() +55
   System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult) +48
   System.Web.Mvc.MvcHandler.System.Web.IHttpAsyncHandler.EndProcessRequest(IAsyncResult result) +9
   System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +377
   System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +184
 

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#3 24-05-2014 09:47 am

vinny
Member
vinny

Re: Orders wont collect from channel advisor

SEEMS TO HAVE SORTED ITSELF OUT NOW

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