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nickhobbs

Member
nickhobbs

Collection problem for OpenCart order with paid Shipping

Hi

I have taken an order on our web site and noticed after printing the invoice/packing slip that the numbers don't add up.

The buyer paid 50p extra to upgrade to 1st Class postage, however this amount does not appear on the invoice even though the upgraded shipping method does appear correctly.

So we end up with the figures as follows:

The item purchased: 13.45
1st Class - Shipping: -
Charges: -
Discount: 0.67
Total: 13.28

It seems to have pulled through the numbers and output them without recalculating which is fine, but just has not displayed the amount paid for shipping.

Best regards

Nicka

Elm Tree

Member
Elm Tree

Re: Collection problem for OpenCart order with paid Shipping

I just noticed the same. When printing the invoice, no figure is given for postage, even though a postage payment has been made.

Product Charge: £6.95
Postage: £0.00 (Should have been £3.99)
Charges: £0.00
Discount: £0.00
Total: £10.94

Andrew
Elm Tree Gifts

Andrew

Admin
Andrew

Re: Collection problem for OpenCart order with paid Shipping

Can you email me as I will need the address and login to the admin to have a look at this.

nickhobbs

Member
nickhobbs

Re: Collection problem for OpenCart order with paid Shipping

Many thanks Andrew - I have just emailed you the details.
Nick