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#1 15-02-2016 11:32 am

Andrew
Admin

eBay not collecting variations or Custom Label

eBay not collecting variations or Custom Label

This is due to a change in the customize settings on eBay for some accounts.

To fix the issue

  • Select customize from near the top right of the eBay page (Under the big blue search button)

  • Under Buyer Information select Buyer email/username

  • For Custom Label, ensure the Custom Label column is showing

  • Recollect your records where the variations or custom label is missing.

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