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#1 23-09-2013 11:23 am

Andrew
Admin
Andrew

Email and Phone for DMO

Email and Phone for DMO

Now that Royal Mail are offering to email or call before delivery, we have added an option to add email and phone number to th DMO export file.

To set this up: (revised 24-09-13)

  • First, click here to download and install the update to Packing Partner

In DMO:

  • Edit your import format so the last three fields are:
    Safe Place, Recipient Tel # and Recipient Email Address
    rmcontact.png

  • In Step 4 add a service enhancement of E for email or SMS for text message

In Packing Partner

  • In Shipping Rules set the Enh. field to E for email or SMS for Text message

  • Change Tools>Options>Settings>Despatch Manager>UseContact to Yes

Then use the DMO export in the normal way, it should now include the buyer's phone number and email address and send the Email or SMS message.

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