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#1 25-09-2019 08:42 am

Andrew
Admin

Click & Drop Login

Can't Login to Click & Drop

This is a Click & Drop issue after their update last night
Please report to Royal Mail that you can't login using IE11 (Internet Explorer V11)
https://help.parcel.royalmail.com/hc/en … ct-Support

Workaround until this is fixed by RM

  • Open Click & Drop in Firefox, Chrome or Edge

  • In Packing Partner, export a file: Records Tab>Shipping>Export for Carriers

  • You can see or change the export folder from: Tools>Options>Settings>Click & Drop

  • Import the file into Click & Drop, and save the labels as PDF 

  • In Packing Partner, import from: Records Tab>Shipping>Import carrier PDF

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#2 25-09-2019 02:58 pm

Andrew
Admin

Re: Click & Drop Login

We have heard from Click & Drop, that this issue has been fixed now.
You should be able to use Click & Drop through the Packing Partner browser again.

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