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#1 16-12-2013 12:34 pm

Brilliant Inks
Member
Brilliant Inks

Amazon Not updating all records

Hi
Amazon will not update all records for some reason since ive updated to the latest version 1.7.17.0 it was fine before the update, ebay and everything updates fine
Thanks
Phil

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#2 16-12-2013 01:15 pm

Andrew
Admin
Andrew

Re: Amazon Not updating all records

Hello Phil

This is a seasonal issue with Amazon, please see here.

Andrew

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#3 02-01-2014 06:26 pm

Sleek Gadgets
Member
Sleek Gadgets

Re: Amazon Not updating all records

Hi
Andrew,

We are having the same problem, only amazon uk will not update at all i have tried one at a time and still does not update.

Rest of the channels are working fine on downloading and uploading.

Thanks
Dee

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#4 06-01-2014 01:44 pm

Andrew
Admin
Andrew

Re: Amazon Not updating all records

This has been fixed now, click here to update the program.

In a previous update an error was introduced. The shipping method was not kept, when the records were marked as shipped.

As there is no simple way to put the shipping information back, we have added a default shipping method of Royal Mail First Class, if there is none.

As the whole issues has now been fixed, this will only affect orders marked as shipped before the current update.

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