ContactDownload

Advice and Support Centre

Announcement

Recent posts

Current Status

Amazon token issues

Registering a user account

Latest update for all users

Getting Help With Packing Partner

Amazon Shipping VTR

#1 18-04-2024 09:03 am

nilsatis
Member
nilsatis

Shopify: Critical error: No valid address

I have just connected to Shopify but upon collecting I get the Critical Error of No valid address. If anyone has just recently connected to Shopify could you let me know the 'Set Collect Options' inputs please. Better still if anyone has experienced this problem please let me know how you came to a solution

Thanks

Offline

#2 18-04-2024 10:30 am

Ben
Admin
Ben

Re: Shopify: Critical error: No valid address

Thanks for the post. Shopify has a list of permissions that must be set, so that data can be retrieved / updated. Please see below so you can check these over. If you get stuck, please drop us an email and we'll arrange to connect to you.

The instructions below describe starting at the beginning, but I believe you've already some of these steps.

1) Within Shopify, go to Settings and then Apps and sales channels, and then click Develop Apps at the top.

2) Click Create an App

3) Enter Packing Partner as the App name, and choose your name from the App developer dropdown menu. Press OK/Save

4) Click Configure Admin API scopes 

4a) Tick the boxes for the following:

Assigned fulfillment orders > write and read
Customers > read
Fulfillment services > write and read
Inventory > write and read
Locations > read
Merchant-managed fulfillment orders > write and read
Orders > write and read
Products > read
Shipping > write and read
Third-party fulfillment orders > write and read

        Press Save

5) Scroll back to the top click Install app, and then click the Install button on the confirmation window

6) IMPORTANT: Click Reveal token once, and ensure you copy the token that is shown. It will not be shown again so you must copy this now.

7) In Packing Partner, go to Tools>Credentials and then Create>Shopify API

8) Paste the access token into the New Access Token box

Offline

Board footer