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Hi there,
I have noticed that the program is crashing quite often, this happens mainly when I try to highlight and copy a SKU in the records section, when I try to select records from time to time, when I'm changing views and sometimes just when I click randomly in the records section. There doesn't seem to be any pattern to this problem. However it is happening far to regularly, is anyone else experiencing a similar problem? or know of a fix for this? its just annoying having to constantly close and re-open the program.
Regards
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This is usually due to issues with the PC, Disc Drive or memory.
Can you try reinstalling the main program from here: http://aimcosoftware.co.uk/download/ppv32release.exe
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Hi there,
The PC I am using is less than 6 months old - it is well above the specs that are needed for PP also i have tried re-installing, this has fixed nothing.
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Packing Partner runs on over 1200 PCs, with very few issues, this type of problem is almost certainly an issue with the PC.
It may be your anti-virus software making it slow but it won't make it crash.
It also depends what you mean by 'crash'.
It is worth getting an IT guy to have a look and see if they can find the reason.
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Ours PP has been crashing for the past 2-3 weeks on almost every attempt of printing invoices. Sometimes it will print address labels fine, but come to invoices and it keeps crashing with "Packing partner V3 has stopped working" error. Have had to restart a few times to print all records.
And today it started crashing as soon as you try to login to any website (ebay, Paypal, i.e. where it changes to https). Cannot collect or update anything at all.
5 months old PC, plenty of memory, no other programs are running, cleared cache, history, nothing helps.
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Please try this solution: http://aimcosoftware.co.uk/forum/viewtopic.php?id=23
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Thank you Andrew. Followed your solution in the above link and printing is working now. =12.8pxThe issue it seems was a corrupt layout.
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