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nickhobbs

Member
nickhobbs

SellerNotes1 & 2 not printing

Hi

I add the BuyerNotes1 & 2 and SellerNotes1 & 2 to my invoices/labels and only the BuyerNotes1 & 2 appear.

It has been like this since I started using it for over a year, but now I really would like to use this feature.

Also, please can you explain the difference between BuyerNotes1 and BuyerNotes2, and also SellerNotes1 and SellerNotes2?

Many thanks,

Nick

Andrew

Admin
Andrew

Re: SellerNotes1 & 2 not printing

Which of those fields are populated, depends on where you are collecting from.

For most channels, only BuyerNotes1 is filled, but where the channel has other details, the other fields may be populated.

BuyerNotes2 is only used on EKM Powershop, and SellerNotes2 is only used on eBay.

nickhobbs

Member
nickhobbs

Re: SellerNotes1 & 2 not printing

When you add an annotation within Packing Partner is it possible for that to be printed as a field?

We review our orders and add comments as necessary before printing and processing the orders. However it would be really useful to include this comment on the printed order to ensure the order is processed as required. I assumed the seller notes was for this purpose but clearly not.

Also you mentioned eBay uses SellerNotes2 does it not use SellerNotes1 too?

Thanks

 

Andrew

Admin
Andrew

Re: SellerNotes1 & 2 not printing

You can do that with the {notation} field.

On eBay SellerNotes1 is Notes to buyer and SellerNotes2 is Notes to yourself

nickhobbs

Member
nickhobbs

Re: SellerNotes1 & 2 not printing

Many thanks Andrew