SettingsCollect

Collect Settings
Settings that control sales that are collected from channels.

Collecting

Keep

Keep status colour for
How long to keep the record status colours that show in the browser tab, in the order list of supported channels
Delete custom after
How long before custom product data is deleted from the PC. Custom data can take up a lot of disc space, so it is best to delete it after it will no longer be needed
Sort collected records by
The first sort order that is used after sales are collected or transferred from express
Then by
The second sort order that is used after sales are collected or transferred from express
Invert sort order
Sort the records in the order according to first and second settings, then invert the order
Accurate carrier metrics
The volume and size are calculated for every order. Yes will check all options to find the smallest possible volume, but takes longer. No will use the smallest dimensions, which is quicker, but not as accurate

Sales to same address



Combine items by
Choose the product identifier which decides how products are recognised as the same. None will prevent sales to the same buyer being combined
Across all channels
Yes will combine sales from different channels. No will only combine sales from the same channel
Group by same address
An alternative to combing, ensures that orders to the same address, are kept next to each other in the records tab and when printed
Shipping method priority
Determines which shipping method will be applied if combined orders are different. Methods higher up the list will be used in in preference to ones below them

VAT

Standard

Standard rate VAT
Current UK standard VAT rate
Reduced rate VAT
Current UK reduced VAT rate
Registered VAT countries
Enter the VAT number for the countries where you are registered. This will be used for customs, when you despatch orders that country
Use flat rate VAT
If you use flat rate VAT choose Yes, which will be used for the VAT report
Flat rate VAT
The flat rate percentage that applies to your business type
Use same total for non VAT
If you are VAT registered and sell to non VAT countries at the same total cost, choose Yes. Documents and customs details will show 0% VAT with the Inc. VAT total price
Exc VAT channel names
List the channel names (one per line) where prices are listed exclusive of VAT, and the VAT needs to be added to product prices
All channels are Exc VAT
Choose Yes if all your channels list products exclusive of VAT